Privacy Policy

Privacy Policy

Handling of Personal Information

We collect information on this site from those who use it to the extent necessary to smoothly operate the services we provide (provision of information on the website and the acceptance of various opinions, etc.). We appropriately collect, use and manage the information as follows based on the Privacy Policy of the Tokyo Convention & Visitors Bureau. At the same time, we are striving to build a website which everyone can use with peace of mind.

What Is Personal Information?

Personal information refers to information which can identify specific users (names, addresses, telephone numbers and e-mail addresses, etc.) that has been provided to the Tokyo Convention & Visitors Bureau (hereinafter “TCVB”) through this site.

Scope of Application

This policy only applies to this site; it does not apply to other sites linked to from this site. The information at sites linked to from this site are handled at the responsibility of those respective organizations.

Collection of Personal Information

As a general rule, the personal information collected by the TCVB through this site is information provided (registered) at the intention of the user himself/herself. When collecting personal information, we clearly indicate the purpose of doing so. We collect personal information to the extent necessary to achieve the purposes we have clearly indicated.

Restrictions on the Use of Personal Information

We use the personal information you provide to us (register with us) within the scope of the purpose of collecting it which we clearly indicate in advance. We never use personal information beyond the purpose of collecting it and never provide personal information to a third party except when stipulated by laws/ordinances. However, we may publish information we have statistically processed (user attributes etc.) only if it does not contain any personal information.

Purposes of Using Personal Information

We use the personal information we collect for the following purposes
To respond to requests and inquiries from users
To perform various procedures and to make contact in relation to requests to purchase the Guide to Educational Trips to Tokyo
To match up schools seeking exchanges and to provide information on various types of support as a point of contact for the acceptance and arrangement of educational trips to Tokyo Other purposes of use we clearly indicate at the time of acquiring that personal information

Management of Personal Information

The website administrator strictly manages the personal information we collect. That administrator takes appropriate measures to prevent the leakage, misappropriation, falsification or other misuse of personal information. We may outsource the operation of this site. However, the said outsourcer will also take similar appropriate measures.

Information of Users Not Included in Personal Information

This site automatically collects Internet domain name, IP address, browsing environment and other information (hereinafter “User Information”). The User Information we collect is limited to content with the aim of improving the usability of this site. Moreover, we only use it within than scope. However, we may publish statistically processed information (information on access to this site and browsing environment, etc.). We may collect and use information relating to the usage situation of this website (which cannot identify individuals) including page browsing history and search history on this website to improve the contents and to statistically investigate the browsing situation for market research purposes to be used within our company. Therefore, we use a technology called cookies on this website.

Policies Regarding Cookies

TCVB (“us”, “we”, or “our”) uses cookies and similar technologies on the website (the “Service”). To use this website, you must consent to the use of cookies in accordance with this policy. You can withdraw your consent at any time.
Our Policies Regarding Cookies explain what cookies and similar technologies are, how we use cookies, how third-parties we may partner with may use cookies on the Service, your choices regarding cookies and similar technologies and further information about cookies. Please note we may revise our Policies Regarding Cookies at any time.

What are cookies?

Cookies are small pieces of data, stored in text files, that are stored on your device (your personal computer or mobile device) to collect your browsing experience. When you visit our website, we may automatically collect information from you through cookies or similar technologies.
First party cookies are cookies set by the website you’re visiting. Only that website can read them. In addition, a website might potentially use external services, which also set their own cookies, known as third-party cookies. Persistent cookies are cookies saved on your computer and that are not deleted automatically when you quit your browser, unlike a session cookie, which is deleted when you quit your browser.

How we use cookies

When you visit our website, cookies collect data on your visits to our website and other activities and enable you to move between web pages efficiently. By using cookies, we can provide information that suits our users by measuring the number of impressions of content, the number of impressions of advertisements, and the number of clicks.
There is no direct adverse effect on your device. Even if you use cookies, we cannot identify the information about your name, e-mail address, device, etc. There is no direct adverse effect on your device.
In addition, we may use third-party cookies to understand the access status of each web page. It is also possible for users to refuse the consent of cookies by operating the browser settings themselves. Even in that case, it will not cause a big hindrance to browse this site.

How we use cookies

We use the following cookies.

How to enable or disable cookies

The button below can be toggled to enable or disable certain cookies.
Cookies Settings

Third-party cookies

In addition to our own cookies, we also gather information on users’ site usage status and provide them to data analysis partners such as Google. Each partner may use this information in combination with other information the user provided to each partner or other information gathered when the user used each partner’s service.
For example, we use Google Analytics to help us monitor our website traffic and analyze what our visitors read on our websites. We may also use third party cookies and similar technologies to help us run market research, improve website functionality or contents.
Our partners may include those located outside the European Economic Area, including any destination where the privacy laws of the country concerned may be different and less protective than those of EEA countries. The data protection laws in these countries may differ from those of the country in which you are located (i.e. many of the rights provided in the EEA to the data subjects of the data are not given). We will ensure the adequate measures are taken concerning the protection of your cookies and similar technologies by executing standard contract clauses based on the EU General Data Protection Regulation, etc.
You can learn more about cookies on the following third-party websites.
Cookie Name Purpose of Use Reference
Google Analytics Collection and analysis of website viewing performance Security and privacy in Universal Analytics
Google Analytics Opt-out Browser Add-on

Information acquired by the analytics tool

Cookies used by analytics tools enable to track the following information about visitors. This information is used to prepare aggregated statistics reports of visitors’ activity, which do not contain any personal data:

  • ・IP address (masked) ;
  • ・Location: country, region, city, approximate latitude and longitude (Geolocation);
  • ・Date and time of the request (visit to the site);
  • ・Title of the page being viewed (Page Title);
  • ・URL of the page being viewed (Page URL);
  • ・URL of the page that was viewed prior to the current page (Referrer URL);
  • ・Screen resolution of user’s device ;
  • ・Time in local visitor’s time-zone;
  • ・Files that were clicked and downloaded (Download);
  • ・Links to an outside domain that were clicked (Outlink);
  • ・Pages generation time (the time it takes for webpages to be generated by the webserver and then downloaded by the ・visitor: Page speed);
  • ・Main language of the browser being used (Accept-Language header);
  • ・Browser version, browser plugins (PDF, Flash, Java, …) operating system version, device identifier (User-Agent header);
  • ・Language of the visited page;
  • ・Campaigns;
  • ・Site Search;
  • ・Events.

How to control and delete cookies

Most web browsers allow you to completely disable the use of cookies. You can also delete cookies created by certain websites. For information on how to do this, refer to the help page of the following browsers.

How to disable cookies via your browser
Microsoft Edge:

For other web browsers, please visit the official web page of the web browser.
Note: Please note that blocking cookies may prevent you from using some or all of the features of this website.

Google Analytics also uses its own cookies (third-party cookies). These cookies do not collect any information that identifies a particular individual. All information collected by these cookies is statistic and does not identify a particular individual. Statistics are used to improve the convenience of our website.
Please see below for details on Google Analytics cookies.
Please download "Google Analytics Opt-out Browser Add-on" from the list url, the attribute that rejects notifications, Google Analytics analysis, etc., and install it on your browser.

Contact Us

If you have any questions about the cookies used on this website and this cookie policy, please contact us at:
Tokyo Convention & Visitors Bureau
Address : Nisshin Bldg, 346-6
Yamabuki-cho, Shinjuku-ku, Tokyo 162-0801, Japan

Last modified: August 21, 2023